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Manage and configure My Profile
Bill payment
Payment and transfer
Manage my accounts
Online deposit and direct deposit
Loan and line of credit
Most frequently asked questions
Stay informed

Manage and configure My Profile

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How to login on My Profile

Learn everything about managing and configuring My Profile

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How do I set a transactional limit for a user?

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How to manage user menus?

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How to create a new user?

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Bill payment

How to download a receipt from a successful bill payment?

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How do I cancel a completed bill payment?

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How do I search and pay a personalized payee?

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How to make a government remittance or HST payment?

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How to integrate a personalized payee?

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How can I pay a bill?

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How can I add a bill?

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Payment and transfer

payment

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How make a transfer between UNI members?

Learn everything about payments and transfers

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How to make an International Transfer?

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How to manage my Interac profile?

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How to sign-up for Interac?

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How do I send an Interac e-Transfer?

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How do I modify an automated transfer between my accounts?

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How do I make a transfer between UNI members?

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How do I add a contact to transfer between UNI members?

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Manage my accounts

How to update the nickname of an account?

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How to search for a transaction?

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How do I view/print my cheque image statements?

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How do I approve a transaction?

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How to print my consolidated online statements?

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How to print my online statements for each account?

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How can I extract or download my CSV files into accounting software?

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How to print my transactions on My Profile?

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How to check my accounts?

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Online deposit and direct deposit

payment

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How to create a void cheque

Learn everything about online and direct deposit

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How do I register for Interac e-Transfer Autodeposit?

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How do I make a mobile deposit?

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How to create a commercial void cheque

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Loan and line of credit

payment

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How to make a payment to your line of credit?

Learn everything about how to make a payment to your line of credit.

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How to make a payment to your line of credit?

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Most frequently asked questions

Here are the steps to activate My Profile online: 

  1. On the login page, click on SET UP MY ONLINE PROFILE.
  2. On the next page Sign up to get started, enter your desired username. Please note that it must be between 8 and 64 characters long and contain no special characters. Next, enter your password and make sure it meets the security criteria: at least one number, between 10 and 25 characters, at least one uppercase letter, at least one lowercase letter and at least one special character.
  3. Read and accept the Terms of Service.
  4. Click on Create your account.
  5. Click on Link it!
  6. Enter your activation code and your customer identification number, then click on Continue. 
The VerifyMe service is now available to UNI users. This service allows you to authenticate yourself with the Connection Partner option and access Government of Canada services (e.g.: My Service Canada Account for individuals or My Canada Revenue Agency (CRA) Account) for individuals and businesses.
Members and clients need an e-mail address on file to create any product online. You can add your e-mail address in My Profile by clicking on the icon in the top right-hand corner of the screen. Then choose Info, View all, just below your address and phone number, select E-MAIL and click on the pen icon. You can then add your e-mail address.

Maximum number of occurrences per frequency: 

- Weekly > 143 occurrences
- Biweekly > 72 occurrences
- Monthly > 33 occurrences 
- Quarterly > 11 occurrences 
- Semi-annually > 6 occurrences 
- Annually > 3 occurrences 
- Bimonthly > 17 occurrences 

Note: If you wish to change a scheduled transfer or payment, past occurrences are included the maximum allowed. 

Transfers can be scheduled to: 

- Make or change a payment  

- Make or change a transfer between UNI members 

- Transfer funds between your UNI accounts 

- Repay a loan or line of credit 

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You have a Personal or Youth account?

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