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New debit card activation as of 10 p.m. on July 6

Here we go! As of 10 p.m. on July 6, you can activate your UNI debit card. Make a first transaction at a sales outlet or at one of our ATMs with your new 4-digit PIN received by mail.

You’ll then be able to use it online and make contactless transactions.

Important!

What is changing

  • Your new UNI debit card gives you access to the Interac and Mastercard networks.
  • You are able to shop online anywhere in the world using your UNI chequing account.
  • With your new UNI debit card, you have access to over 1,800 ATMs in the AccuLink network across Canada.
  • Your PIN consists of four (4) instead of five (5) digits.
  • Only one card issued per member and client.
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Activating the new card

Activate your new card by making an initial transaction using your four (4) digit PIN at a sales outlet or one of our ATMs.

You are now be able to use it online and make contactless transactions.
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Changing your personal identification number (PIN)

You can change your PIN at any of our ATMs, after activating your new card.

 

 

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Forgot your PIN?

Go to a branch or call our Client Contact Centre at
1-888-359-1357 to get a temporary PIN.

 

 

Load of benefits!

Here is the difference between your new debit card, your old debit card and your credit card. 

 

  New UNI debit card Current UNI debit card Credit card
Possibility to shop online 
Can be used only if you have money in your account 
Includes loyalty program and/or cash back If included with the card 

Integration of card as payment method  
(e.g., subscription or invoice) 
New UNI debit card  
Possibility to shop online
Can be used only if you have money in your account 
Includes loyalty program and/or cash back 

Integration of card as payment method  
(e.g., subscription or invoice)  
 
Current debit card
Possibility to shop online 
Can be used only if you have money in your account 
Includes loyalty program and/or cash back 

Integration of card as payment method  
(e.g., subscription or invoice)  
 
Credit card 
Possibility to shop online  
Can be used only if you have money in your account 
Includes loyalty program and/or cash back If included with the card

Integration of card as payment method  
(e.g., subscription or invoice)  
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Updated on 12/07/23

My Profile


 
Learn more
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Updated on 12/07/23

Credit card


 
Learn more
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Updated on 12/07/23

Why the transition?


 
Learn more
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Updated on 12/07/23

Branches and ATMs




 
Learn more
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Updated on 12/07/23

UNI account statement


 
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Updated on 12/07/23

Account




 
Learn more

Frequently asked questions about UNI debit card

If your new UNI debit card is lost, stolen or at risk of malicious use, call us immediately at 1-888-359-1357, 24/7. We also accept collect calls.  
No. Your new debit card is not a credit card. 
Yes, the contactless “tap” function is still available. You can deactivate it if you prefer not to use it.  
No. Your new UNI debit card is not a renewal. It’s a new card with a new number that’s different from your old card. It also provides you with additional features (e.g., making online purchases).
In addition to your debit card’s usual functionalities, you are able to make online purchases anywhere in the world with your UNI chequing account. 
No. Your current PIN doesn’t work with your new UNI debit card. Your new PIN has four numbers instead of five. You can refer to the information that was mailed to you. 
Your five (5) digits PIN does not work with your new UNI debit card. With the new card, your PIN is four (4) digits.

With your new UNI debit card, you have access to over 1,800 ATMs in the ACCULINK network across Canada.

To use the Acculink network locator, visit the Canadian Credit Union Association website. Note: The locator is primarily in English https://ccua.com/about-credit-unions/find-a-credit-union.

Did you know that cards with a (5) five-digit PIN are not accepted at certain ATMs abroad?
You can change your PIN at any of our ATMs, after activating your new UNI debit card.
Your PIN is generated by the debit card prodider's technology, which secures the data to keep it confidential. Only cardholders have access to the PIN they receive by mail.
You can get a temporary PIN by visiting a branch or by contacting our Client Contact Centre at 1-888-359-1357. 
Your PIN is generated by the debit card prodider's technology, which secures the data to keep it confidential. Only cardholders have access to the PIN they receive by mail.
You can activate your new card by making a first transaction using your four-digit PIN at a store or one of our ATMs. 
You can contact the Client Contact Centre at 1-888-359-1357. 

Contact the Client Contact Centre at 1-888-359-1357 or visit one of the UNI branches. 

Decisions about whether an additional debit card can be issued to a personal or business member and client are based on each person’s needs. A needs assessment will be carried out jointly between the member and client and a UNI employee. Should a new card be issued, delivery times are to be expected.
The debit card provider uses a secure, automated process to create and mail out cards and PIN's.

As part of the transition, UNI is migrating the accounts and profiles of all members and clients to the new financial and transactional platform. As a result, you received a new debit card and a new PIN in the mail to be able to make transactions after 10 p.m. on July 6, 2023. 

You will be able to activate your new card with your new PIN as of 10 p.m. on July 6. To do so, you will need to make an initial Interac transaction at a merchant’s or go to an ATM and enter the (4) four-digit Personal Identification Number (PIN) you received in the mail. Note that after this first transaction, you will be able to use your debit card online and complete your contactless transactions. If you wish, you can change the PIN as of Monday, July 10.

Your old debit card was automatically renewed. The one you received is therefore a replacement for that card.  

If you received a new debit card (white or blue), it is linked to your UNI accounts. You are able to activate your new card with your new PIN. To do so, you need to make an initial Interac transaction at a merchant’s or go to an ATM and enter the (4) four-digit PIN you received in the mail. Note that after this first transaction, you will be able to use it online and complete your contactless transactions. If you wish, you can change this PIN.