How to change the Insufficient Funds Alert settings?

Step by step

Please note that this video is without sound.

This alert will be in effect starting February 4, 2024.

1. Log on to My Profile.  

2. In the left menu, click on Administration, then on Users.  

3. To the right of the desired user, click on the arrow.  

4. Click on Details.  

5. Click on More actions.  

6. Click on Manage alerts

7. To the right of the Payment alerts section, click on the arrow

8. Click on Action required - Add funds to your account

9. You have access to modify one or more of the sections displayed:  

A) At the Action required –  Add funds to your account section, you may click on the enable icon to activate it or deactivate it. 

B) In the Send alerts through section, select your preferences (e-mail, push notification or SMS). 

10. Click on Continue

11. Click on Continue again.

Other Business tutorials about managing and configuring My Profile

How to login on My Profile?

How to remove user permission?

How do I activate the Insufficient Funds Alert?

How do I enable two-step authentication?

How to create a user?

How to manage my alerts/notifications?

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