How do I enable two-step authentication?

Step by step

Please note that these videos are without sound.

Important for the Personal members: Before activating the two-step authentication make sure your mobile number is updated in My Profile. Click here to see how. 

1. On the login page, log on to My Profile.

2. Click on your profile icon, then on the settings icon.

3. On the Settings page, in the Authentication preferences section, click on Manage your username, password and multi-factor authentication.

4. Click on 2-step verification.

5. Click on Yes to enable 2-step verification, then click on Continue.

6. Choose 2-step a validation method, follow the instructions and click Continue.

Other tutorials about managing and configuring My Profile

How to login on My Profile?

How to change the name of an account (nickname) with My Profile?

How to change the settings for the Balance Drop Alert?

How to activate My Profile online?

How to update my contact information on My Profile?

How to understand My financial summary section

How to update my marketing preferences?

How to manage my alerts/notifications?

How to activate/deactivate the Balance Drop Alert?

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